MCP Server MCP

io.github.mikimatsub/swsd

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MCP server for SolarWinds Service Desk tickets, catalog, knowledge, ITSM operations, and workflows.

Homepage Verified source GitHub

Install

npx -y [email protected]

Configuration Example

{
  "remotes": [],
  "packages": [
    {
      "registryType": "npm",
      "identifier": "swsd-mcp",
      "version": "2.3.1",
      "transport": {
        "type": "stdio"
      },
      "environmentVariables": [
        {
          "description": "SolarWinds Service Desk admin token (JWT). Generate in the SWSD UI: Setup -> Users & Groups -> Users -> [your user] -> Actions -> Generate JSON Web Token. Service Desk administrator rights required.",
          "isRequired": true,
          "format": "string",
          "isSecret": true,
          "name": "SWSD_TOKEN"
        },
        {
          "description": "SWSD API base URL. US tenants: https://api.samanage.com (default). EU tenants: https://apieu.samanage.com.",
          "format": "string",
          "default": "https://api.samanage.com",
          "name": "SWSD_BASE_URL"
        },
        {
          "description": "Tool registration profile: 'triage' (14 read-heavy tools), 'agent' (37 default), 'knowledge' (15 KB-author), 'operations' (64 ITSM operations tools), 'full' (66 every tool).",
          "format": "string",
          "default": "agent",
          "choices": [
            "triage",
            "agent",
            "knowledge",
            "operations",
            "full"
          ],
          "name": "SWSD_PROFILE"
        },
        {
          "description": "Write safety mode: 'live' calls SWSD normally; 'dry-run' returns write payload previews without sending writes; 'disabled' rejects write tools.",
          "format": "string",
          "default": "live",
          "choices": [
            "live",
            "dry-run",
            "disabled"
          ],
          "name": "SWSD_WRITE_MODE"
        },
        {
          "description": "Optional real-path boundary for local file_path attachment uploads over stdio. Files outside this directory are rejected.",
          "format": "string",
          "name": "SWSD_ATTACHMENT_ROOT"
        }
      ]
    }
  ]
}

mcp model-context-protocol npm