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Success Community prompt

Support Queue Pass

Set up a new bot for me on an hourly schedule. Walk me through connecting Zendesk and Slack, then configure it: do a pass on the support queue, draft a reply on every ticket it's confident about, and ping me only when…

1 viewsLast verified 2026-08-25
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Connect only what it needs

ZendeskSlack
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Starter prompt

Set up a new bot for me on an hourly schedule. Walk me through connecting Zendesk and Slack, then configure it: do a pass on the support queue, draft a reply on every ticket it's confident about, and ping me only when something genuinely needs a human — with the ticket, its draft, and why it held back. Drafts stay drafts until I approve the bot to send its easiest category. Ask me for our tone and the topics it must never answer alone, then save it.

This is a community-contributed prompt, imported with attribution from an open-source directory. It is not official xAI setup text — review it before use.

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Automation and routine

Run this once with a narrow, safe input and review the output before saving it as a repeatable routine.

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Approval boundary

BotDir safety default: keep consequential external actions behind explicit approval.

Possible connections

Catalog components matching this recipe

Name-based matches for discovery, not compatibility guarantees. Verify permissions and setup at the upstream source.

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